EBT card help.

[virgogal]

I just received my first one and it says I can make cash withdrawals at an NYCE ATM. I just tried and it said "Insufficient Funds". There is more than enough money in my account,which I confirmed,and I tried the contact # that was given and was kept on hold for 3/4 hour,when I gave up.

I am now afraid to use it at the grocery store. Is this common?

[PoliticAverse]

1. See...

https://www.mass.gov/guides/using-your-ebt-card

[virgogal]

6. Thanks,but I used that link,plus their mailing.

I will try the help line again----or forget about getting cash.

[TheRealNorth]

2. Never worked with them

But I don't think they work like regular ATM cards. Otherwise, there would be people that would abuse it and every RW knuckledragger would have their fraud story.

[virgogal]

4. According to their mailing they do---at ATMs with the NYCE function.

I can do without the cash,of course,but I thought it might come in handy. Thanks for your help.

[TheRealNorth]

7. SNAP or TANF?

According what I read, you wouldn't be able to pull money out from SNAP benefits because you need a PIN that only authorized food retailers have.

In my original response, I was only thinking of SNAP benefits. TANF or state programs may be different.

[virgogal]

8. Since my OP I tried the contact # at dinner time and only on hold for a minute....I was told that

I am only eligible for food purchases,not ATM withdrawals,which is fine with me. The mailing I received implied that I was able to do both so I gave it a shot.Thanks for your help.

[mercuryblues]

3. Try using it for a small purchase 1st

Like a gallon of milk. Have enough cash to pay, if it doesn't go through.

[virgogal]

5. I will try that in the AM---I am now in for the day.

Great idea.