General Discussion
In reply to the discussion: Are you finding DU4 easier or harder to use than DU3? [View all]EarlG
(22,694 posts)My apologies to the people who are finding DU more difficult to use. It can be tough to get used to a new layout when you've been using the old one for so long.
If you do not know how to do something or find something on the new DU, I would be delighted to help you out -- just post your question in Community Help or send me a DU Mail message directly.
Most importantly, please understand -- as I have tried to explain over and over again -- that this is still a work in progress. On a project this large, with only two people working on it, it is impossible to anticipate every issue or problem that might come up, even with beta testing. That's why eventually you have to just put it out there and see how people respond.
Now that we are mostly past the initial stabilization phase, we are moving on to the next phase -- improvements and refinements. Currently on the slate are a home page overhaul, a function to collapse the left column, improved Share functionality, and there are a number of smaller improvements in the pipeline.
We're working as fast as we can, but again, these things take time. I appreciate your patience while we continue to work on it.
FWIW, I seem to recall the switch from DU2 to DU3 being way more traumatic because we threw out the entire moderating system at the same time. But after that, DU3 had 13 years to mature. DU4 has been around for just over two weeks. I'm hopeful that those of you who are having problems getting around at the moment will find that things get easier over time.