the nightmare (no...really) of upgrading to a new phone:

[ret5hd]

spouse and i are jinxed…it never, not once, ever goes smoothly. we avoid it till things just don’t work anymore.

spouses phone was getting impossible to hear a phone conversation on…no amount of professional cleaning helped. the battery was very weak. etc etc etc.

new phone today at the verizon store. things seemed fine…she called me…”yeah it works”…“good”…“bye”. but still an hour and a half or so.

we get home, i call her…nothing. she had her sister call her…nothing. she could call out no problem but could not receive calls.

2 and a half hours on the phone with verizon…yes, two and a half hours on the phone, using both our phones, her poking at hers while listening to instructions on mine…it is now fixed.

my rant for the day. carry on with your usual business.

[captain queeg]

1. I have a young son, he takes care of things. This last time I got new phones for both of us the same day.

That worked out and I have ongoing support.

[hlthe2b]

2. Apple was smart to make it so that upgrading to another IPhone was just so much easier that many stick with

them. I know that beyond the very early work-purchased phones (Nokia, Blackberry, Kyocera), once I started buying Apple (iPhone 4), I have stuck with them. My problem is that I need it to fit in my scrub or jacket pocket and that rules out the newest ones (I stick with the iPhone se versions).

But, outside of having to add back some music that doesn't come through manually, it is an easier process than I could imagine switching from Apple. So, they were smart and they've GOT me. But, still not something I look forward to.

Good luck!

[ret5hd]

4. ours ARE apples...but this wasn't an apple problem...

it was something to do with “porting” her service/existing phone number to verizon from t-mobile (a necessary change because we moved to a rural area where t-mobile has very bad coverage)…it got “hung” seemingly in a magical position where she could make calls but not receive them.

we are in “the city” for a few days and this was one of the trips chores. it had to be done today because the rest of the trip is doctor appointments.

and of course it couldn’t go smooth! of course!

[thinkingagain]

3. Totally understand

Been there
done that
don’t want to do it again, but will unfortunately have to.
But I am lucky I have children and grandchildren that can often help.

[Lulu KC]

5. You have my complete sympathy

Last edited Wed Sep 4, 2024, 05:31 AM - Edit history (1)

When it goes wrong, it goes very, very wrong. I can tell this much from what you've written: It wasn't your fault!

[ret5hd]

6. (checks with spouse):

nope. not this time.
(she even brought me a beer)