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Baitball Blogger

(48,062 posts)
Mon Oct 26, 2020, 09:55 AM Oct 2020

Beware--just got a whopper fraudelent call from Duke Energy

Though, it wasn't the real Duke Energy. All the information has been relayed to Duke and they are going to submit the info to law enforcement.

The fraud begins with a message on your recorder claiming that you're late on three months payment and someone is coming to the house to disconnect your power. The number to call back is 1-800-709-7624.

My husband called and these are the notes from that conversation:

1) They answered, Duke Energy.

2) First person couldn't answer questions properly, specifically, he didn't know the correct total for the three months in arrears. So he referred my husband to the next level up: The Disconnection Manager. LOL!

Oh, sure, we can laugh about it now.

I did call Duke Energy and the person who helped us was wonderful. We really appreciate that.

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Baitball Blogger

(48,062 posts)
2. This was the first time something this bad came through,
Mon Oct 26, 2020, 09:59 AM
Oct 2020

so we did give them some personal information we wish we hadn't. But, it's not something you can't find with a google search.

DonaldsRump

(7,715 posts)
3. Since it came through the phone lines, it's wire fraud
Mon Oct 26, 2020, 10:05 AM
Oct 2020

which is a federal offense. If you gave some personal info, it might not be a bad idea to call your local FBI office and discuss with them. While I'm sure Duke Energy will pursue, it doesn't hurt for you to protect yourself by calling the feds.

I did this once when some was using my parents' names for credit card fraud. The FBI didn't really do anything, but they sketched out the options which was helpful. The might point you out to state entities that might be interested in pursuing this.

If you have the fraudster's phone number, hopefully that will be enough to track them down.

PSPS

(14,139 posts)
4. The calls are from overseas, out of reach of US law enforcement.
Mon Oct 26, 2020, 10:35 AM
Oct 2020

The caller-ID phone numbers are always spoofed.

DonaldsRump

(7,715 posts)
9. Let them guide the OP on what they do or don't do
Mon Oct 26, 2020, 11:27 AM
Oct 2020

They can suggest alternatives. Here's a classic example where the feds and state and local authorities worked together to tackle the IRS tax scam in India: https://www.justice.gov/opa/pr/24-defendants-sentenced-multimillion-dollar-india-based-call-center-scam-targeting-us-victims

DonaldsRump

(7,715 posts)
10. Same scam I think: FBI in India
Mon Oct 26, 2020, 11:36 AM
Oct 2020

This is direct FBI involvement in India: https://www.ndtv.com/india-news/fbi-in-thane-to-investigate-call-centre-scam-homeland-security-coming-too-1474246

I appreciate that this might have received heightened scrutiny in the US because of the IRS, but the fact of the matter is that international law enforcement is quite connected, formally and informallly. The FBI is an excellent first step.

GemDigger

(4,328 posts)
6. I had the same kind of call here in Montana using our local energy suppliers name.
Mon Oct 26, 2020, 10:45 AM
Oct 2020

I asked them to call me on the cell phone because my landline phone had no battery left. I gave them the number to the local police station.

I do that with every scam call I get.

Baitball Blogger

(48,062 posts)
7. I think we're going to get wiser. It's just unnerving in these uncertain times.
Mon Oct 26, 2020, 10:52 AM
Oct 2020

You just don't know, anymore. If it's not fraud, we could have been doxxed and we needed to make sure that we were on the same page as Duke Energy.

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