3-hour wait at DMV causes 'internal screaming.' ITD says latest problem fixed
Few people who go to an Idaho DMV office expect to get in and out quickly.
Christina Navarro was under no illusions when she stopped in to renew her license on her lunch hour this week. She did not, however, expect to have to give her boss hourly updates on her progress.
“There was a lot of internal screaming,” recalled Navarro, whose driver’s license expired on Tuesday, her 33rd birthday. “I kind of anticipated it being grueling. The agent at the counter was like, ‘Well, you could come back tomorrow.’ I just had this vision where it was the same ordeal of leaving work for three hours.”
That’s about how long she was at the DMV office in Boise on Wednesday — even after she grabbed a lower-numbered ticket abandoned by someone ahead of her in line who had less time, less patience or both.
Read more here: http://www.idahostatesman.com/news/local/community/boise/article193313129.html
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