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Ptah

(33,493 posts)
Sat Jul 27, 2019, 05:46 PM Jul 2019

I have a HP Inspiron 15 3521 that, after years of steady use now

will only reboot to the HP .Recovery Manager

A few days ago I allowed Win 10 update 1903.
I had backed up to a WD passport, so almost all my stuff is backed up.

I spent most of a day allowing HP Recovery Manager to reinstall Win 10.

I spent most of the next day copying from backup to the laptop.

Worked fine for two days then BOOM!

Windows shut down and now I am back only getting the HP .Recovery Manager.

Arrrgh!

Thanks in advance for any consolation, suggestions or beer you may provide.







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Ptah

(33,493 posts)
6. It crahsed a week after I backed up the laptop to the external drive.
Sat Jul 27, 2019, 06:21 PM
Jul 2019

I didn't copy anything from the external drive at that time.

pbmus

(12,439 posts)
8. I am suggesting that you try to start with clean copy...
Sat Jul 27, 2019, 06:25 PM
Jul 2019

If that is not desired then run malware detection on external drive copy...

Good luck...many hrs I have spent computerin...

Quemado

(1,262 posts)
3. How old is the laptop? Does it have a hard drive or a SSD?
Sat Jul 27, 2019, 06:15 PM
Jul 2019

I searched the model number of your laptop. From the results, your machine appears to be a six-year old Dell, not an HP, and it came with a hard drive, not a SSD. Since you already re-installed Windows 10, and that didn't solve the problem, the next thing to do is to replace the hard drive, and install a fresh copy of Windows 10 from a USB flash drive. You can download that from Microsoft's website, but you'll need a working Windows computer to do that.

Hard drives get slower and slower as they age, and they can even struggle to boot up an operating system. While you upgrade the drive to a SSD, consider increasing the RAM as well at the same time.

I have a seven-year old Acer laptop that was running really, really slow. There were instances where the laptop would take 3-5 minutes just to boot up. I replaced the hard drive with a SSD, put in a fresh install of Windows 10, and now it runs much, much better and faster.

SSDs are now so inexpensive compared to what they cost even two years ago, it really makes no sense to use hard drives.

Journeyman

(15,148 posts)
7. Sinclair Lewis opened "Babbit" by describing how George Babbit awoke, listening to his neighbor. . .
Sat Jul 27, 2019, 06:24 PM
Jul 2019

try to crank start his car. With each unsuccessful effort, Babbit felt his own frustration rise as he silently suffered all the anguish and dismay of his fellow man wrestling with uncompromising modern technology.

That was almost 100 years ago. Life hasn't changed all that much in the interim. Best of luck. Hope it goes well. My ulcer can't take too much of your frustrations.

canetoad

(18,128 posts)
11. Try checking your drive for errors
Sat Jul 27, 2019, 07:02 PM
Jul 2019

Open the Computer icon, right click the C drive and select properties.

Go to the Tools tab, select Error Checking and hit the Check button.

You'll get a message about not being able to check while the disk is in use, do you want to check next reboot. Select yes and reboot, you may get an option to repair errors, say yes.

Kali

(55,741 posts)
13. You have my consolations and we SHOULD meet for a beer (or girly drink).
Sat Jul 27, 2019, 07:24 PM
Jul 2019

Sadly, my suggestions would run to electronic violence.

Kali

(55,741 posts)
16. So sorry,
Sat Jul 27, 2019, 07:39 PM
Jul 2019

I still haven't fixed or replaced my old laptop so it is phone or desktop for me. Prefer the desktop but am not supposed to sit for very long, and the Internet addiction can cause me to lose track of time. LOL

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