Help for an IT challenged old lady.

[redstatebluegirl]

My phone has something called inmobi on it and it is really annoying me. I know it is malware but how do I get rid of it on an android phone? Step by step is best for me. I tried a couple of things I saw online and could not get it done.

Sorry for being a moron.

[littlemissmartypants]

1. It is an app.

You should be able to delete it. What kind of phone do you have?

[redstatebluegirl]

2. I have a Samsung J3.

[littlemissmartypants]

3. You should be able to uninstall it.

Touch Apps.
Touch Settings.
Scroll to and touch Applications.
Touch Application manager.
Touch the app you want to uninstall.
Touch UNINSTALL.
Touch OK.
The app should be uninstalled.

[redstatebluegirl]

4. It doesn't show inmobi, would it be called something else?

[littlemissmartypants]

5. You might have to go through

Your list of apps to find it. I am leaving for an appointment so won't be able to help you with it until later. Have you called your service provider for tech support? I would try that if you haven't already done so. Sorry for not being more help. I'll check back later. Good Luck! ❤

[Sentath]

6. From the little I read about InMobi it isn't a standalone thing

It will have come in bundled as the ad server for some mobile game or utility.

Is there one or two things that were installed about the time the troubles started?