Need windows 11 help! SOLVED!!

[AndyS]

I finally got it to run long enough to reset Windows 11. I'll have to reinstall several apps but the user data is unharmed.

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I've been using 11 for some time with no problems. I installed Malware Bytes and shortly after it began using 95% memory and sometimes 90% processor. I un-installed Malware. Everything was cool until I shut it down for the night. Next morning it wouldn't boot. Did a hard reboot three times to enter automatic repair. It worked I thought. Shut down again and in the morning it would not boot.

Repeated the automatic repair and attempted too save files and re-set through the Settings menu. It said "Getting ready, this won't take long." Half an hour later it was still 'getting ready'. Attempted to re-start in safe; hold shift and restart via start button. Won't reboot.

Once it reboots via automatic repair it runs fine until I attempt to restart then it's lather rinse repeat . . .

[Earth-shine]

1. If this were my computer, I'd reinstall Windows from scratch.

Also, for 99% of ordinary users, the built-in Windows Defender is adequate for security.

If Malware Bytes is a problem, don't use it.

[Hugh_Lebowski]

2. When you say it 'won't boot', can you describe what you see/any messages presented?

How far does it get in the process?

Do you have more than one physical HDD (or USB/portable drive), or more than one partition on your single drive?

[AndyS]

3. It gets to the point that the spinning 'wheel' shows up and that's where

it stalls.

[Hugh_Lebowski]

4. Okay so it just spins forever?

How long have you left it for?

What about the other question about drives/partitions?

Is this a lappie or desktop?

Did you buy it with W11 or upgrade a copy of W10?

[AndyS]

5. Yes, it just spins.

I've left it for 45 minutes.
It is a desktop.
Upgraded to 11 from 10.

When I get it through auto repair again I'll check on drives/partitions.

[AndyS]

7. drives/partitions

It shows a drive Windows C: and Data

There is no physical drive escept the hard drive it came with so I assume D is a partition.

Data appears to be empty.

[Hugh_Lebowski]

8. Okay. If I were you I'd post the issue on MalwareBytes user forums

They seem to be pretty helpful there in my quick review.

Alternatively, if you know how to just reinstall windows (and what that means) and don't mind reinstalling all non-windows apps you may've installed that you still need (things like Chrome, Office, Printer Software, that kind of thing) afterward ... that's how I typically deal with crap like this.

Backup important stuff first of course (though there's a way to reinstall windows that should NOT mess with personal files, never hurts to be safe).

Tons of tutorials out there on how to reinstall Windows.

[msongs]

6. post this at elevenforum.com they might can help you with this nt

[Earth-shine]

9. Now that you have it working, clone your system drive to a backup disk.

I never rely on Windows to fix itself. I just go to clones and backups.