dchill
(40,331 posts)But it ain't me!
demosincebirth
(12,740 posts)Tetrachloride
(8,443 posts)2nd question: is your laptop Mac ?
3. what model iphone
4. what iOS version?
demosincebirth
(12,740 posts)LuvLoogie
(7,526 posts)Is your account already added to your iPhone? Can you send?
demosincebirth
(12,740 posts)demosincebirth
(12,740 posts)Tetrachloride
(8,443 posts)you can see the version number.
demosincebirth
(12,740 posts)Tetrachloride
(8,443 posts)and model number?
do not post serial number. just model number
demosincebirth
(12,740 posts)AZSkiffyGeek
(12,571 posts)Do you access through a program like Outlook or through a website?
If it is through a program, is it set to POP mail? If so, your computer could be downloading the mail from your server, and the phone wouldnt see it. iPhones are default set as IMAP, which basically means your phone mirrors what is on the server. But a POP mail downloads and deletes from the server.
My other suggestion would be to delete the account from your phone and add it back. There may be some funky error in the phone settings and that might fix.
Ive run into weird errors with iPhone mail settings but they are usually easy to fix by deleting and reentering the mail account.
demosincebirth
(12,740 posts)AZSkiffyGeek
(12,571 posts)If so, try deleting and rebuilding your e-mail account in your phone.
If that doesnt work, I saw you mentioned it was an older iPhone, it could be an issue w the iPhone version, and thats beyond my ken.
Response to demosincebirth (Original post)
Tetrachloride This message was self-deleted by its author.
Tetrachloride
(8,443 posts)bad password
bad internet
bad phone settings?
demosincebirth
(12,740 posts)Had to change the password and email name. I forgot to change it on my iPhone
Tetrachloride
(8,443 posts)explain that you are locked out on which device.
you can tell them you might need advice on avoiding the problem.
password and account verification takes a few days for your account safety.
some of my ideas are not up to date, so Applecare is the way of icloud problems.
for Att email problems, very unsure
sorry again for my poor reading. a bit dizzy