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How do you get a Printer online on a Window's PC? (Original Post) OAITW r.2.0 Sep 2023 OP
uninstall then re install? nt msongs Sep 2023 #1
Seems like a drastic solution.... OAITW r.2.0 Sep 2023 #2
should only take a few minutes nt msongs Sep 2023 #3
First check cables canetoad Sep 2023 #4
Wireless connection. OAITW r.2.0 Sep 2023 #5
And.... canetoad Sep 2023 #10
Iw ill try your other suggestions and check back OAITW r.2.0 Sep 2023 #13
I may have misunderstood your post canetoad Sep 2023 #16
Makes sense, thanks! OAITW r.2.0 Sep 2023 #17
First, buy a Mac hueymahl Sep 2023 #6
Have a look at the title of this group canetoad Sep 2023 #9
It was a joke hueymahl Oct 2023 #18
Show us your tattoo. ItsjustMe Sep 2023 #12
Hire a witch. FoxNewsSucks Sep 2023 #7
If you call HP support, make sure you get the REAL HP. usonian Sep 2023 #8
I find this HP website helpful More_Cowbell Sep 2023 #11
I had a hell of a time with the same issue. I had to uninstall all HP software then reboot ratchiweenie Sep 2023 #14
Thanks folks! lots of really helpful suggestions. OAITW r.2.0 Sep 2023 #15

canetoad

(18,121 posts)
4. First check cables
Fri Sep 29, 2023, 09:16 PM
Sep 2023

And all the stuff that plugs in. Then turn printer off at switch and back on again.

Can you access 'Printers' via your Windows menu? If not do a search in settings and open the printer information which is in Bluetooth & Devices in Win 11.

Print queue - make sure it's clear. Make sure printer is set as default, ie has a green tick in circle. Maybe try a test page. If that works, you're good to go.

OAITW r.2.0

(28,361 posts)
13. Iw ill try your other suggestions and check back
Sat Sep 30, 2023, 09:40 AM
Sep 2023

to let you know if any of your suggestions help.

Thanks!

canetoad

(18,121 posts)
16. I may have misunderstood your post
Sat Sep 30, 2023, 09:47 PM
Sep 2023

Even a printer connected by usb or printer port can be 'offline'. It generally means that the computer and printer are just not talking to each other, no matter how they are connected.

Since yours is wireless, easiest way to reset the wireless adapter is to restart your computer, and, as I said above, also the printer if necessary.

canetoad

(18,121 posts)
9. Have a look at the title of this group
Fri Sep 29, 2023, 10:02 PM
Sep 2023

It's Computer help and support. Comments like this are neither helpful nor supportive. Please don't bother again.

usonian

(13,782 posts)
8. If you call HP support, make sure you get the REAL HP.
Fri Sep 29, 2023, 10:00 PM
Sep 2023

My ex called an impersonator that got her to install remote access software, which then installed malware. ( and didn't make the printer work, IIRC).

Forgot how she cleaned it up.

Wireless is a pain. Maybe the printer forgot the wireless password. I use Ethernet wherever possible. There's an outside chance you have to check the printer settings for wireless connectivity.

ratchiweenie

(7,923 posts)
14. I had a hell of a time with the same issue. I had to uninstall all HP software then reboot
Sat Sep 30, 2023, 10:43 AM
Sep 2023

my computer. Go to the main HP site. Download the full driver package for my printer and reinstall. It was really a pain but it worked.

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