Apple Users

question everything

(48,797 posts) Sat Sep 29, 2018, 12:17 AM Sep 2018

As I have posted here, I got a new iMac. Meaning, I had to get a new printer

my perfectly previous printer needed a PowerPc which the old iMac had but not the new one.

Thus, we went to Best Buy to get a new B&W Laser Brother which can also scan. (Had to get rid of my old scanner that could not communicate with the El Capitan software.)

I connected the new printer via USB cable and it printed everything. But not scanning.

Finally contacted Brother and... not only did I have to download a scanner software, but has to go to the App store to be able to scan.

Contacted Brother twice. First by chat for the download and then called for the App.

At the end I asked: why do I have to get two application? Or, something new, for the Mac.

I am getting too old for this.. Was a lot easier, back in 1987 with the little Mac SE and a super expensive Apple laser printer..

6 replies

= new reply since forum marked as read

Highlight:

As I have posted here, I got a new iMac. Meaning, I had to get a new printer (Original Post) question everything Sep 2018 OP

The iMac built-in Image Capture app won't work for scanning? eom Mike Rows His Boat Sep 2018 #1

Don't know first thing about apps.... not a "smartphone" users question everything Sep 2018 #4

Should be on your Dock. If not, it's in Applications -- Utilities Mike Rows His Boat Sep 2018 #5

Just got a new iMac myself Sherman A1 Sep 2018 #2

Nuts to 1987. 3Hotdogs Sep 2018 #3

No problems here with a new Brother printer/scanner/fax CloudWatcher Oct 2018 #6

Mike Rows His Boat

(389 posts)

1. The iMac built-in Image Capture app won't work for scanning? eom

Reply to question everything (Original post)

Sat Sep 29, 2018, 01:59 AM

Sep 2018

question everything

(48,797 posts)

4. Don't know first thing about apps.... not a "smartphone" users

Reply to Mike Rows His Boat (Reply #1)

Sat Sep 29, 2018, 11:08 AM

Sep 2018

(the geek on "Murphy Brown" saying that flip phones actually open notwithstanding)

How do I find it? Under applications?

Mike Rows His Boat

(389 posts)

5. Should be on your Dock. If not, it's in Applications -- Utilities

Reply to question everything (Reply #4)

Sat Sep 29, 2018, 11:16 AM

Sep 2018

Should work with all connected scanners/cameras.

Sherman A1

(38,958 posts)

2. Just got a new iMac myself

Reply to question everything (Original post)

Sat Sep 29, 2018, 06:12 AM

Sep 2018

Use a Canon pixma printer. I will have to check on the ability to scan items. Otherwise it works well.

3Hotdogs

(13,394 posts)

3. Nuts to 1987.

Reply to question everything (Original post)

Sat Sep 29, 2018, 07:15 AM

Sep 2018

Give me 1955.

Ya took the paper you wanted to scan. Put a blank piece of paper under it. Put a piece of blue paper between the two and you got your scan.

EEZEE, PEEZEE !

CloudWatcher

(1,923 posts)

6. No problems here with a new Brother printer/scanner/fax

Reply to question everything (Original post)

Sat Oct 6, 2018, 04:26 PM

Oct 2018

Installed the matching driver (from http://support.brother.com), and can scan and print and fax without hassle.

There are lots of ways of scanning, but System Preferences / Printers & Scanners is what I use the most. You might have to do an 'add printer' the first time (the '+' at the bottom of the list of printers). But then your device should show up and include a 'scan' button.

No apps needed after the driver install.

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