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Apple Users

Mme. Defarge

(8,553 posts) Wed Jan 4, 2023, 02:35 PM Jan 2023

iPhone question

Awhile back I changed my Apple ID to my new email address and changed my password at the same time. Then something happened and my ID reverted back to my old, discontinued email. Since my password is hidden I’m not sure if it’s the old or new one, and I’m not even sure if I remember my old one. At first I wondered if my phone had been hacked but so much time has gone by without incident that I’m thinking my attempt to change my ID was simply unsuccessful.

Now, however, I really do want to make those changes but am afraid to try for fear of getting locked out of my phone since I can no longer access email sent to that old address.

Suggestions welcome!

4 replies

= new reply since forum marked as read

Highlight:

iPhone question (Original Post) Mme. Defarge Jan 2023 OP

Can you go to an apple store? hlthe2b Jan 2023 #1

Probably the safest thing to do. Mme. Defarge Jan 2023 #2

Go to the Apple Store and try to download something. Phoenix61 Jan 2023 #3

Interesting! Mme. Defarge Jan 2023 #4

hlthe2b

(106,476 posts)

1. Can you go to an apple store?

Reply to Mme. Defarge (Original post)

Wed Jan 4, 2023, 02:37 PM

Jan 2023

Because they can verify who you are and confirm with those on the apple support lines in case you get locked out indefinitely. I'm sure this has happened before, but I'd sure like to have apple staff in front of me acting as my advocate.