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GreatGazoo

(3,951 posts)
Mon Sep 16, 2024, 08:40 AM Monday

I was very nicely fired by a 5-star restaurant

Was looking for a second job this summer and kept seeing a listing for a high end restaurant that was paying $24-$28/hr but they were looking for fulltime. I looked up their website -- stunning facility -- 160 acre organic orchard and vineyard, view of the mountains. All built from scratch. No expense spared.

I sent my resume and noted that I was looking for part time work such as Line Cook (a 5 hour shift), or Prep Cook. An Interview, a second interview then a shift as prep cook. Finally got a look at their menu (they were not open when I was hired so no menu on the website). Squash blossoms and cavatelli, scallops, bavette steak, duck breast. Simple enough but then there were all the sides and sauces. Caramelized fennel, leek soubise, carrot top chimichurri, three different aolis, house made focaccio, on and on.

The goal of the business had expanded in the years before they opened. It was going to be a tasting room then the goal was 5-star restaurant but they never expanded the kitchen size. They couldn't. It is a windowless room hidden in the center of the building. One long counter and 2 station hot line. I clock in. We are not allowed to speak to each other (!) It is full on brigade style -- you answer when spoken to but "no chatter". Ugh. There are 6 of us in a space designed for 2 or 3. "Behind" "behind" "sharp behind" "hot behind" constantly.

They give me easy stuff -- scrubbing organic carrots but you can't run the water because they are "on a well". It's like a camping trip. Scrub hundreds of carrots with a scratch pad in a hotel pan. All the top retained then cut to different sizes for roast carrots versus crudite. The tops go to chimichurri. All the other waste goes to compost except the stuff that goes into subise or stocks.

Then I stem kale. Three different types of organic kale, crates full. I make the chimichurri. Roast the carrots. Mince herbs. No one talks. After 7 hours I'm done. The Exec and Head chefs are doing 12-hours shifts so 7 hours is part time.

Back the next day. Peeling boiled local free range organic eggs from chickens fed a special diet. I ask the Exec to show me her technique. She seems concerned. "Have you never peeled an egg before !?" I have but not for a $50 crudite. I want to make sure each one is perfect; no divots. I don't want to screw up even one egg because the worst thing you can do is destroy product. If you screw up product and we are too close to service then there is no time to get more. Better to go a bit slow. Exec chef shows me her way -- roll the egg with light pressure to crack the shell. Open the top end, where the air spot is, peel under water. She stares at me while I do it. The tricky part is cracking the shell all over without creating any splits in the white of the egg.

More stuff then they give me shallots to brunoise. I cut the root off thinking I am going to peel that tough outer layer first then mince the whole thing willy nilly. NO! Did you just cut the root off?? Do you not know how to brunoise a shallot!! Head chef does one. Cuts it in half length wise. Lays it flat side down under his hand. Head down even with the board because you can't see the little thing with his hand on top of it. Horizontal cuts 2mm apart. Then laterals. His giant fingers somehow nimble enough to move at 2mm intervals across the tiny allium. You cut all of them like that before you make the final crosswise cuts. Keeps the board tidy.

My turn. "You're going to cut yourself!" Says the Exec, violating the "no hypnotism rule". My technique is not perfect but I am not going to cut myself, even with people bumping me to get to the walk in. The grand opening is in 2 hours. A summer thunderstorm blows in and rages. Rainwater pours into the dining room through the chimney of the middle fireplace. More comes under the French doors to patio. Towels. FOH scrambles. They feed us family anyway. They have to.

"Doors in 15" "Yes chef" The first paying customers arrive and are seated. All eyes on the ticket printer. This is it. Years of anticipation. $15 million spent. The sound of tiny pins tattooing an order onto curly white paper begins. Head chef reads the ticket -- is it the subice? the aiolis?

"Chicken fingers and foccacio" for a 4-year old. No adult food on the ticket.

The last line cook arrives and they need space. I clock out and am never scheduled to work again.

The adventure continues.

31 replies = new reply since forum marked as read
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I was very nicely fired by a 5-star restaurant (Original Post) GreatGazoo Monday OP
Sounds like an episode of 'The Bear'. sinkingfeeling Monday #1
Ha -- that was my thought too ! Blue Owl Monday #6
Wow! A great read for those of us whose only japple Monday #2
Wee! 2naSalit Monday #3
Thanks GreatGazoo Monday #5
Yikes. I thought you did well. Joinfortmill Monday #4
I wanted a challenge GreatGazoo Monday #7
I know, right? Me either. wordstroken Monday #8
You should consider writing AmBlue Monday #9
Thank you GreatGazoo Monday #18
You should write. You have a knack for it. Baitball Blogger Monday #10
I will check out "Pasta" GreatGazoo Monday #19
You had the endurance, skill and stealth to see the job through 👍🏼 Clouds Passing Monday #11
There is a big variety, a wide range, of experiences in the restaurant world GreatGazoo Monday #20
Fascinating! DET 22 hrs ago #31
Beautifully written. Erda Monday #12
Time to change careers and become... FeelingBlue Monday #13
My son who is now a Bachelor Degree Chef/ FarPoint Monday #14
Have you and/or your son watched The Bear? Sky Jewels Monday #15
Yes,,,, I enjoyed the series, The Bear... FarPoint Monday #24
Keller is very highly regarded in the business. GreatGazoo Monday #21
Sounds like a place I once worked in FOH. GoneOffShore Monday #16
I would Linda ladeewolf Monday #17
That's an interesting idea -- cookbook + resto stories ! GreatGazoo Monday #23
Never fear, Linda ladeewolf Monday #27
CRUDITE ? What are you, some effete eastern snob? Ya think you're running for Pa. Senate? 3Hotdogs Monday #22
WOW! elleng Monday #25
I prefer my food prepared with... Think. Again. Monday #26
One of my favorite DU posts of all time! jmbar2 Monday #28
That's very kind of you. GreatGazoo Monday #30
And now, you can go on with the adventure of your life UpInArms Monday #29

japple

(10,221 posts)
2. Wow! A great read for those of us whose only
Mon Sep 16, 2024, 08:54 AM
Monday

experience is in our own kitchen. Thanks for sharing your "adventure" with us.

2naSalit

(90,847 posts)
3. Wee!
Mon Sep 16, 2024, 08:56 AM
Monday

The great kitchen shuffle. I think I've only worked in a few kitchens that had sufficient space. I am no chef and only worked in the industry for about eight years total. I usually fared better as the person who went out and picked wild mushrooms and local herbs then sell them to the cooks.

I did learn a few things about commercial cooking, I have been a home cook for over half a century.

Cooking is so tentative, it seems - to me -that it's rare to find a good long term gig. Good luck in you search for a good kitchen!

GreatGazoo

(3,951 posts)
5. Thanks
Mon Sep 16, 2024, 09:39 AM
Monday

Yes, most restaurant kitchens are a notch or two smaller than ideal. Not having a dedicated prep area makes it extra tough.

I was spoiled too early to know it. Worked for a surf and turf chain that had revised their kitchen design over a 20-year period. The owners were cooks who grew up in their parents' restos. It was open kitchen in the era before that was popular. Me and two other cooks sent out 300 to 600 cooked-to-order covers in 4 hours. You could stand in one spot. Never cross over each other. When I cooked lead I could see most of the dining rooms. A kitchen designed and built for a specific menu made a huge difference.

My gig before this one was at a northern Italian open kitchen place that I used to sell edamame to when they were nose-to-tail omikase style meals. His Sous was fresh from a long stint working for Iron Chef Morimoto. They made my edamame into miso and super soft tofu that congeals on the way to the table. Beautiful kitchen with sky lights and a wood fire grill. I was Garde Manger there. Prepped 51 items to make 7 menu dishes. We lost power during an electrical storm one day. The vent shut off but the grill was a raging wood fire. We opened all the doors and went right on cooking. I was garde manger so didn't need electricity to make salads and crudite. That was a lot more fun than the brigade thing.

GreatGazoo

(3,951 posts)
7. I wanted a challenge
Mon Sep 16, 2024, 09:52 AM
Monday

Got one. I have done fine in similar restaurants but even if I brunoised shallots their way I would have had a tough time working 8-hours shifts without talking or sunlight. And brigade style is always a bit abusive though these people were very professional.

Line cook is a good skill because you can always get a job. I have my pick of gigs even though my cooking resume shows a lot of short gigs. I don't like deep fryers so that eliminates a lot of options. My northern Italian gig had a deep fryer but it was full of olive oil (for chicken milanese) and who could say no to THAT?

AmBlue

(3,376 posts)
9. You should consider writing
Mon Sep 16, 2024, 10:00 AM
Monday

...as another of your marketable skills!! That was a fun read, tho in the moment I'm sure it was nothing like fun. Seriously... you brought me into that kitchen. Hats offs to you and best wishes on your next gig!

Baitball Blogger

(47,481 posts)
10. You should write. You have a knack for it.
Mon Sep 16, 2024, 10:15 AM
Monday

Also, watch the Kdrama "Pasta". You described that pressure cooker environment perfectly.

Clouds Passing

(1,039 posts)
11. You had the endurance, skill and stealth to see the job through 👍🏼
Mon Sep 16, 2024, 10:16 AM
Monday

My son used to tell me stories like that. He was a line cook and sous chef in upscale restaurants, very demanding work. He said it was like working with fire in your face and sharps everywhere you turn.

GreatGazoo

(3,951 posts)
20. There is a big variety, a wide range, of experiences in the restaurant world
Mon Sep 16, 2024, 12:04 PM
Monday

The best ones are where the management embraces the idea that we are creating and selling atmosphere as well as food.

I could not, nor do I want to, do 12-hour shifts. There are a lot of those around now because places are short of staff or don't want to expand the team. I have a day job too so not an option.

LOVE Eric Ripert! and his philosophy:

FarPoint

(13,301 posts)
14. My son who is now a Bachelor Degree Chef/
Mon Sep 16, 2024, 10:39 AM
Monday

Graduated from New England Culinary Institute in Vermont...He did a 4 month Internship at Per Se in NYC under Chef Thomas Keller....

Very, very strict from no facial hair, clean crisp uniform and most insanely detailed perfection with each ingredient, plating identical...top of the line stuff... " Yes Chef" all the way..

It was hard for an 18 year old fella from the cornfields of Ohio/ Dayton area...but he sure learned from the best... He had to Stage / interview for the Internship and Mr Keller picked him out of 50 students... He learned discipline there...respect for peers, no fooling about there..He had his culinary prep skills down as a student already...

As a kindness and mentoring experience for him...Mr. Keller treated him and his girlfriend to a full dinner/ dining meal so that he could " feel" the experience that he is to server.... Wonderful mentor this Mr. Keller

He is now an Executive Chef in Edmonton Alberta Canada...

Sky Jewels

(8,541 posts)
15. Have you and/or your son watched The Bear?
Mon Sep 16, 2024, 11:23 AM
Monday

Thomas Keller is featured in it. He's presented as a good guy chef.

FarPoint

(13,301 posts)
24. Yes,,,, I enjoyed the series, The Bear...
Mon Sep 16, 2024, 01:10 PM
Monday

My son has not mentioned the show..being in Canada and very busy ...I'll have to ask him...I notice how Thomas Keller was inspirational to the show and was featured....

GreatGazoo

(3,951 posts)
21. Keller is very highly regarded in the business.
Mon Sep 16, 2024, 12:16 PM
Monday

Same for Colicchio, Valenti and Ripert.

Glad to hear your son had a good experience. My nephew did some cooking school and to finish off was headed for a cruise ship job. Nooooo! I had to scramble and talk his mother out of that. I recommended Las Vegas -- a great place to learn. Living there could be a challenge but after you have Vegas experience you can get hired anywhere.

>Mr. Keller treated him and his girlfriend to a full dinner/ dining meal so that he could " feel" the experience...< Great idea and shows how much Keller understands how to motivate people and make them see the whole picture.

GoneOffShore

(17,539 posts)
16. Sounds like a place I once worked in FOH.
Mon Sep 16, 2024, 11:44 AM
Monday

Except the two guys who owned the place had such enormous egos it was a wonder that they both could fit behind the line.

Linda ladeewolf

(238 posts)
17. I would
Mon Sep 16, 2024, 11:49 AM
Monday

Humbly suggest you write a cookbook for those of us who never eat at restaurants, You could use some of these stories to preface each of the recipes, then make them simple enough for the rest of us. We never eat at restaurants any more. Most of the those we have in my area that were any good closed, when some of these trendy chains moved in they overwhelmed the area and food is awful. I could use some actual knowledge about professional cooking to use in my home kitchen. Also I love the stories. I think it would be more of a cookbook anthology.

GreatGazoo

(3,951 posts)
23. That's an interesting idea -- cookbook + resto stories !
Mon Sep 16, 2024, 12:32 PM
Monday

The best stories are the ones I can't tell in a semi public forum. For example, I have cooked next to guys who were waiting to go to prison (because the prisons were full and they were nonviolent offenders). At one place the owner hired his drug dealer because that guy needed to show the IRS some legit income. The guy dealt exotics to LA celebs. Stuff I never saw before or since -- black Napalese temple hash, "elephant ear". He had a copy of the Talking Head "Fear of Music" before it was released and he got our comments on the wilder mixes of "I Zimbra" and "Life During Wartime". Worked next to a circus performer recently -- a juggler. he was a great line cook. I have watched some of the TV shows set in restaurants but none of them are as interesting as the real thing where side characters are as interesting or more so than the principals.

I bought a vintage copy of Luchows cookbook and it starts with the story of how a european refugee became obsessed with that restaurant during WW2 and eventually bought it from the long time owners. Have thought about adapting that into a film script.

A lot of really good food is fairly simple to make. One thing a restaurant teaches you is how to be efficient with your time and ingredients and that translates well to home cooking. I recommend Tom Colicchio's excellent non-cookbook cookbook "Think Like A Chef". It includes some recipes but the core is all about elevating ingredients and leveraging classic combinations. It is $5 on ebay

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p4432023.m570.l1313&_nkw=think+like+a+chef&_sacat=0


Linda ladeewolf

(238 posts)
27. Never fear,
Mon Sep 16, 2024, 05:16 PM
Monday

I’ve been cooking since I was twelve. I’m 69 now. There are some things I’ve never learned though, fine points in preparation, like what herbs and spices to go with what meats, fish, etc. I usually stick with the simple because my hubby doesn’t like fancy, though he likes a good sauce. There are some things I would like to learn that I don’t get to do often. You probably know a lot I’ve never had a chance to learn. Besides that, I get very bored in the kitchen and some good stories would spice up the wait! I only just learned how to hone my knives properly, much to my fingers sorrow!

3Hotdogs

(13,127 posts)
22. CRUDITE ? What are you, some effete eastern snob? Ya think you're running for Pa. Senate?
Mon Sep 16, 2024, 12:19 PM
Monday

Great post, anyway.

jmbar2

(5,846 posts)
28. One of my favorite DU posts of all time!
Mon Sep 16, 2024, 05:25 PM
Monday

I agree with those above - you ability to write and describe a world that most of us will never see is exceptional!

I've never been able to afford high end restaurants, so reading about them is like reading about life of royalty. I've seen a few episodes of The Bear, and find that whole industry fascinating, but it looks incredibly hard and stressful.

If I ever do go to a nice restaurant, I will be much more appreciative of what goes on backstage because of your writing!

Thanks everyone for the great links and references. Gonna do a deep dive.



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