Don't buy an LG appliance unless you get a very extended warranty.

[rusty quoin]

No one will fix them if it's broken, and I mean no one but you. I even called Home Depot where I bought the oven from, and they had no answer but to call LG. I would rather have easier maintenance when something goes wrong. I think it's something about getting parts.

Buy Samsung over LG. Those are the two top end competitors. They cost about the same. They are both made overseas. LG has lots of cool stuff, but if you cannot get it fixed like here in Richmond, why buy it. Screw LG forever.

[ebayfool]

1. Good to know, TY! n/t

[Warpy]

2. Nobody fixes them because it's too hard to get the parts

Whenever you make an appliance purchase, look for the oldest dud stocking the shelves. Chances are that he's retired from either installing or fixing appliances or knows other old dudes who are and will always have good information.

I wish they'd get it together, I do love their overall designs. If they'd only buy an old warehouse someplace in flyover country and fill it with parts!

[Hassin Bin Sober]

3. I wrote an op several years ago basically saying the same thing.

LG used to be Lucky Gold Star. I remember the really cheap electronics they used to sell.

We have a stackable washer and dryer. The drum went bad on the dryer within 3 years and had to be replaced.

I went online and found pages and pages of complaints from people having the same "bad weld" problem as me. Everyone who complained to LG got nowhere. They knew there was a defect but they didn't care.

The typical repair seemed to be $300- 500 dollars - not much less than the price of a new one. It required two service calls, a dismantled dryer somewhere in your house while waiting for parts and two to three weeks return time.

Here's the good news. New appliances are all made with color coded plug and play components made easy for slave labor to build fast.

I went online and found the free service manual (don't pay for one that comes up first in Google- scam) and found step by step instructions how to dismantle. I found the part I needed from several vendors. The drum was only $100 bucks but several vendors wanted $100 bucks for shipping. The drum wasn't heavy but it was large (think giant beer can)....

And then I checked Sears!! $10 bucks for shipping!! Sears Logistics stock a lot of parts. I got it in three days. It went back together and worked like new.

Your case may be a bit more difficult. Not knowing what your symptoms are it may take a bit of sleuth work to diagnose the problem.

One place I would suggest is "Answer.com" . I used them to trouble shoot and repair my furnace and my neighbor's furnace. I'm pretty handy, adventurous and I have tools and a multimeter.

On answer.com you put like $20 or 30 bucks in the kitty and then post your question. The applicable service person will answer and tell you how much the question should cost.

The first furnace I did was like 20 bucks. The next one was like 30, IIRC. I think they got a little more popular and raised the prices. You don't pay unless you are satisfied with the advice.

For me, the process entailed like 4 emails back and forth. "Check this with multimeter, check that with the multimeter, replace this part and let me know" Done. Then I released the funds.

I could have, and this might make sense for you, just replaced the parts I suspected. In my case, I suspected the igniter plug and that's what it was. It was nice to have the tech as a back stop and moral support. It was worth the money.

For me, it's not so much saving the repair costs charged by the repair shops. It's at least two repair calls, the resultant time waiting around, missed appointments and late arrivals.

[rusty quoin]

4. Let me tell you my situation.

We wanted a double wall oven, and it was in our plans for a major kitchen remodel. We saw the LG for something like $780 at the front of Home Depot. We bought it, and my God it was one heavy son of a bitch. I bought another double wall oven for another house we had with Allen set screws for the handles which loosened up with use...same with the fridge.

I though this LG with the strong handles is quality. We bought it, but by the time we installed it, the warranty had run out. I found out food required more time to cook. And then I found out you have 30 degrees you can increase it. That brought it close to the wanted temp, but not actual..I used an analog gauge inside. I had tested both ovens thinking it was just the top most used thermostat, but it was the same with both.

Our cooking and baking are acceptable in the results with cranking the adjustment to it's max, but too many times, such a high end oven, takes too much time to get to temp and should we be checking the old fashion temp gauge to cook...no..the oven is a piece of shit.

And as hard it was lifting that heavy piece of shit into the properly built space for it, it will at least be easier to pull it down someday to throw it away....but then again we have to lift it into the truck.

[Hassin Bin Sober]

5. Is it gas or electric ?

[rusty quoin]

6. Electric

[Hassin Bin Sober]

7. It could possibly be one of the heating elements. Upper or lower.

You might be cooking on one element.

If they are exposed, testing/replacing would be much easier. If they are internal, you might have to remove the oven from the wall. Or consult the service manual for the procedure.

The actual testing and/or changing of the element is easy - once you access it. Just a couple screws.

http://hubpages.com/living/WHY-YOUR-OVEN-DOESNT-HEAT-OR-HEAT-CORRECTLY


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