So,I was having a bad day yesterday

[passiveporcupine]

Hell, I've been having a bad year, and I have been an emotional wreck, so when I found out I'd be charged a transaction charge by Century Link to pay my bill with a credit/debit card (new policy started last week), I just blew up. Called customer service and have to admit I was uncool and used the F word. I was so pissed. I told her I was up all night the night before, unable to sleep because I was so frustrated and was trying to figure out how I could live without phone and internet, just to avoid paying this immoral usery charge, and you know what she said to me?

You need to find God.

I swear on a stack of blank paper...she proselytized me from her job as Century Link Customer Service.

I tried to get her to put a supervisor on the line. She wouldn't. I asked her to give me a different ref to talk to...she wouldn't. Said I had to call back (and go through the whole phone menu hell again). I wanted her ID so I could report her to Century Link, but she just left me hanging on an open line until I finally gave up and called back and talked to a different rep who was very kind and professional, in spite of my animosity.

He said there was no record of a rep talking to me just before his call. So I can only hope that this was one of those calls that was recorded by management.

She should be fired for trying to bring God into a discussion with a customer. Oh man was I pissed. I was upset when I first called, but I was absolutely enraged after talking to her.

[Yorktown]

1. That lady was really daft

I mean, how can anyone expect a porcupine to find god?


Unless you meet a porcupine preacher, of course:

[passiveporcupine]

2. Thanks...my first laugh out of this crappy situation

[PeaceNikki]

7. Except that is a hedgehog.

An adorable hedgehog

[haikugal]

3. .

Wow...

[onager]

4. Probably an undercover atheist, just trying to make Xians look bad.

You could have possibly smoked her out by saying "Merry Xmas." If she replied "Happy Holidays," you've got her! Some of the Godless are too smart for that, though...

[Curmudgeoness]

5. Will finding god make that new charge go away?

Now THAT would be cool.

Sorry you have had a bad day, and year. Praying that you will have a better year in 2016.

I am also sorry that I can't really do a damned thing to help you...except pray. Too bad it won't help.

[passiveporcupine]

6. Hey pray away,

What do you mean it won't help?

It might benefit both of us. I can be your "proof" so you can win religious debates about the efficacy of prayer; and your failed experiment can be my proof for why I don't believe in prayer!

Win win...except for the time it takes you...I understand prayer is supposed to be a BIG part of your life. I hope you can multi-task.

I know you don't know me well enough yet, but I'm joking here.

I'm just not clever enough to get into the give and take of fill-o-so-phey that some of you have enjoyed in the past. My mind is a blank slate today.

I had a really really bizarro dream this morning. It made me wonder, if normal people have bizarro dreams, what kinds of dreams do really twisted people, or mental people have?

Hmmm...or am I projecting something that is not true here...that I am a normal person just going through a rough patch?

If I hadn't been so upset, maybe I could have used that point about finding GOD to make the fee go away. Think she might have honored that?

[PeaceNikki]

8. I would have replied, "Hang on a sec... OH, found him! He says you're an asshole!"

That really sucks and I definitely would report that shit.

[passiveporcupine]

9. Unfortunately, if it isn't recorded, it can't be reported.

I had no employee id to identify her with, other than her first name. But I do have to say, in spite of my upset the next rep I dealt with was very professional and treated me like a human who was just having a bad day and was legitimately pissed about a new charge. I appreciated that.