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WillParkinson

(16,866 posts)
Fri Jun 23, 2023, 03:45 AM Jun 2023

Should I contact T-Mobile or just ignore it?

Last night our internet speeds were seriously low (like 1/3 of what they normally are). I contacted T-Mobile customer support. The woman was polite, engaging, and helpful. She couldn't fix the problem (because I didn't know the pin number Paul used to set up the account), and I told her I'd have Paul check tomorrow.

We said our good byes, and then before she logged out she told me how god had made the day or some shit.

I was shocked, but didn't say anything other than bye.

The question: Do I contact corporate? I don't care what you believe, but it really isn't appropriate to say in chat while you're at work.

17 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Should I contact T-Mobile or just ignore it? (Original Post) WillParkinson Jun 2023 OP
It isn't appropriate, but I'd ignore it ... Auggie Jun 2023 #1
I vote to ... Duppers Jun 2023 #2
like getting "god bless you" at Brainstormy Jun 2023 #3
Same here. But usually their intentions are good so I don't take offense Walleye Jun 2023 #4
Used to ask them... MiHale Jun 2023 #5
The one that has me stumped is Mr.Bill Jun 2023 #12
Gesundheit.. MiHale Jun 2023 #13
I like that. Mr.Bill Jun 2023 #14
I respond with, "Thanks for nothing."n/t spike jones Jun 2023 #7
I say Susan Calvin Jun 2023 #9
I'm always tempted to reply with "Hail Satan" when I hear "have a blessed day," Timeflyer Jun 2023 #6
Once while standing in check-out line in a store the guy in front had on a cap with the word spike jones Jun 2023 #8
I would call, but Susan Calvin Jun 2023 #10
This message was self-deleted by its author Warpy Jun 2023 #11
My background in doing customer service for a while.... Lady Freedom Returns Jul 2023 #15
Let it be. She is a person doing a shit job for shit wages. Her life is probably shitty enough. 3Hotdogs Mar 2024 #16
I would leave it redqueen Mar 2024 #17

Brainstormy

(2,428 posts)
3. like getting "god bless you" at
Fri Jun 23, 2023, 05:43 AM
Jun 2023

the grocery store. EVERY SINGLE TIME. It annoys me but I try to think of ignorance as a handicap and dredge up some compassion for the poor things.

MiHale

(10,783 posts)
5. Used to ask them...
Fri Jun 23, 2023, 07:18 AM
Jun 2023

“Which god?” The stunned look is priceless, followed by “huh?” or some equivalent.

Mr.Bill

(24,790 posts)
12. The one that has me stumped is
Fri Jun 23, 2023, 06:37 PM
Jun 2023

"Have a blessed day". I still haven't found a come-back for that one. Anybody got one?

Timeflyer

(2,635 posts)
6. I'm always tempted to reply with "Hail Satan" when I hear "have a blessed day,"
Fri Jun 23, 2023, 07:54 AM
Jun 2023

but resist the temptation and just say "thanks." It's a verbal tick for some people, kind of meaningless but shows where they're at as far as reasoning power, maybe. Keep it superficial.

spike jones

(1,777 posts)
8. Once while standing in check-out line in a store the guy in front had on a cap with the word
Fri Jun 23, 2023, 09:07 AM
Jun 2023

“bible” on the back. I was curious what was on the front and he noticed me looking around to see it. He turned and said, “Have you found Jesus?” Without thinking I said, “I didn’t know he was lost.” He was an older guy and looked a little surprised and the two teenagers behind me snickered. I added,” When was he last seen?” The teens laughed out loud and the old guy looked confused and turned away.

Susan Calvin

(2,098 posts)
10. I would call, but
Fri Jun 23, 2023, 11:16 AM
Jun 2023

It would be only for my own satisfaction. I really don't think anybody would do anything.

Response to WillParkinson (Original post)

Lady Freedom Returns

(14,120 posts)
15. My background in doing customer service for a while....
Sun Jul 2, 2023, 06:38 PM
Jul 2023

Go for it! And those calls are recorded and are used for quarterly employee review. So if she is saying this to others she will more than likely get a write up.

But if you add a complaint to the list, which if she is saying stuff like this to others she got. It will speed up the process.

3Hotdogs

(13,398 posts)
16. Let it be. She is a person doing a shit job for shit wages. Her life is probably shitty enough.
Sun Mar 3, 2024, 05:49 PM
Mar 2024

If it were in a store and didn't involve a single person, I would feel differently.

About three years ago, I was in a White Castle (New Jersey) and Jesus was on the screen. No identifiable employee was involved. I complained to the number on the receipt and got a thank you and a coupon for a couple of free hamburgers.

Jesus hasn't been on the set during any of my subsequent visits.

Fuck.

No more free burgers for me.


3H

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