Turkish hotel wins “hospitality innovation award”: protected protestors from tear gas and police
International hospitality awards usually go to hotels with the most creative design, impeccable service and attention to amenities like ultra-plush bathrobes. But the winner of the latest hospitality innovation award from PKF hotelexperts was selected on entirely different criteria.
The German hotel consultants awarded the honor to Divan Hotels flagship property in Istanbul in recognition for its offering refuge to protesters fleeing police tear gas.
The hotel is adjacent to Gezi Parks Taksim Square, the site of protests last May and June. During some of the most tense moments, the Divan Hotels management took in people protesting against the government of Turkish prime minister Recep Tayyip Erdoğan, to the chagrin of officials.
Adding insult to injury, the hotel staff rebuffed police forces by asking whether they had a reservation at the hotel, according to Han Le, an American who observed the protests. Unsurprisingly, the police did not, and the staffat least temporarilyprevented them from entering and arresting protesters camping out inside. The Financial Times reports (paywall) that the decision to take in protesters was initially made by the hotels management, but supported by the hotels parent company.
http://qz.com/133063/this-turkish-hotel-won-a-hospitality-innovation-award-for-protecting-protestors-from-tear-gas-and-police/