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Related: About this forumThis message was self-deleted by its author
This message was self-deleted by its author (IrishEyes) on Sun Jul 28, 2019, 09:57 PM. When the original post in a discussion thread is self-deleted, the entire discussion thread is automatically locked so new replies cannot be posted.
mr_lebowski
(33,643 posts)CaliforniaPeggy
(152,572 posts)You will see your version of this:
Username: CaliforniaPeggy
Email: hidden
Password: hidden
I am at least 13 years old: Yes
I agree to the Terms of Service and privacy policy: Yes
Click on Password and follow the prompts!
IrishEyes
(3,275 posts)stopdiggin
(13,083 posts)go to My Account tab (top of page)
click Account tab (if necessary)
this brings up your account info page, next to Account Information (at the top) there is a highlighted "Edit" link
Click Edit and you will be asked for your current password
Now you're on the page where you can reset your password
hope this gets you what you need
IrishEyes
(3,275 posts)I keep getting this message. I have tried different passwords that I know that I have never used before.
There Was a Problem Updating Your Account
The email address you entered is already in our database.
We strongly recommend that you do NOT re-use an old password.
* Please re-enter
Username: IrishEyes
Email address:
Re-type email:
Please make sure this is a valid email address.
CURRENT Password:
New Password:
Re-type new password:
3 characters minimum, 20 maximum.
Time zone:
Legal stuff: I am at least 13 years old.
I agree to the terms of service and privacy policy.
Main
stopdiggin
(13,083 posts)I've got several thoughts:
1) is your correct email address showing (and repeated) on the edit page? If it is leave it alone.
2) try to change your password (as a trial) to something very simple (without additional characters etc.). They give no restrictions, but some sites don't allow for certain character/punctuation. If this is successful you can go back and change it to something more complex.
3) there is also a password recovery link (but I honestly don't see where that helps you, as you obviously have a valid password)
It appears like you're at the right place.
Here's what I am seeing (and I just changed my password a month ago)
All fields are required.
Username: stopdiggin
Email address: ---e@yahoo.com
Re-type email: ---e@yahoo.com
Please make sure this is a valid email address.
CURRENT Password:
New password:
Re-type new password:
3 characters minimum, 20 maximum.
Time zone:
Legal stuff: I am at least 13 years old.
I agree to the terms of service and privacy policy.
Harker
(15,278 posts)Maybe I can help. Maybe.