General Discussion
In reply to the discussion: Holy shit. Be prepared for the consumer to get screwed on your healthcare advantage programs. [View all]moniss
(5,534 posts)it is very common for people with Medicare Advantage plans to have health issues develop and then find out that their "plan" won't let them go to a specialist, won't cover certain aspects of treatment etc. Then the person is faced with the choice of putting up with not getting proper treatment and seeing their health worsen or incur the costs themselves. So that plan that supposedly saved you money might be the death of you or it may at least fail to pay the bills.
We used to see this with companies issuing car insurance policies for super cheap rates. Then when a claim comes they go cheap on the repairs/estimates or drag their feet on paying at all. So maybe you saved a few hundred on premiums but in exchange you end up with a mess and having to fight with your own insurance company for months and maybe years. The same with health insurance and other forms of insurance.
I'll give you two examples. I have a friend who took an Advantage plan instead of Medicare. Came time for a knee replacement. The doctors he wanted to do the surgery weren't in "the Plan" and so he was restricted in coverage to a surgical group that didn't have a great reputation. They botched his replacement and now he has lot's of problems. He complained heavily to no avail. What's done is done they told him. Now the other knee needs replacing but the "Plan" and the clinic are refusing to help him. Likely because he raised so much hell with them when they screwed up the first. The surgical group with the best reputation doesn't do Advantage plans and only does Medicare. Now he has to try and get Medicare to take him back.
The second example is a man I know who received a cancer diagnosis. He has Medicare. But he was not satisfied with the treatment program recommended to him by his local clinic. So he and his wife called the Cleveland Clinic and got him in there and a whole different treatment program and after 18 months of combinations of inpatient and outpatient treatment he is cancer free.
They had basic coverage for a supplement to go along with Medicare. The point being when you have Medicare you can go anywhere in the country at any time and you don't need "permission". Sadly I have known people with "Plans" who asked for and didn't get "permission" to see specialists etc. I used to see it with young families who would have "Managed Care"/"HMO" plans and they would have a child with a chronic condition and they couldn't get permission to see specialists etc.
My friend with the bad knees thought he was saving money but now he realizes what he got was no bargain at all.