Top technology official out at Fairfax Schools, as fallout continues from online learning disaster

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2. We use Blackboard at UW Madison, and it's used at a lot of other universities

But, we have a fully staffed help desk available by phone or chat from 6 AM to 11 PM on weekdays, a full time Blackboard integration team, integrated sign on with the university's authentication system (so that student's can't hide their identities when signing in), and had been using it for things like class notes and assignments for several years. Of course, university students have different motivations and approaches to school, as well (at least one hopes...).

There aren't any online learning platforms that have been working flawlessly since most schools went to remote learning. Even Microsoft's Office 365 (that we also use) has had intermittent load-related problems over the last couple of months.

You can't really do it 'on the cheap' and have it work well. You know what they say about engineering decisions:
Fast, cheap, good -- you get to pick two of them. Nobody gets all three.