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Computer Help and Support

2banon

(7,321 posts) Fri Jan 2, 2015, 02:31 PM Jan 2015

I need help with Roku Issues [View all]

I originally posted in bloggers forum, I think I should have posted here. I have frequent trouble with Roku "connection" to my wifi router, constantly resetting router even though I have a very strong signal, all other devices and computers in the house have no issues streaming etc. Roku Tech support is WORTHLESS. When Roku is working, it's great.

Anyone have similar issues, and know how to resolve?

17 replies

= new reply since forum marked as read

Highlight:

I need help with Roku Issues [View all] 2banon Jan 2015 OP

tagging for answers. thanks for the question. Tuesday Afternoon Jan 2015 #1

Have you done a search on YouTube for help on this problem? NYC_SKP Jan 2015 #2

Thanks for the advise. I haven't checked out youtube on this subject.. 2banon Jan 2015 #4

if the extension cable doesn't do it, I might go with Google Chromecast. But I'm on a really tight 2banon Jan 2015 #7

I hope the cable works. If not, Chromecasts are now under $25. I paid $49 for mine. NYC_SKP Jan 2015 #9

Oh Wow! Can Do! How is your experience with chromecast compared to Roku? 2banon Jan 2015 #10

I prefer Chromecast to my old Roku because I want to see subtitles sometimes. NYC_SKP Jan 2015 #11

thanks so much for your feedback.. n/t 2banon Jan 2015 #12

BTW, I was able to watch a French Film and set up english subtitles on my Netflix stream /Roku 2banon Jan 2015 #15

some people on the Roku forum have found this helps eShirl Jan 2015 #3

I'm confused. Is there a distinction between an HDMI cable versus an HDMI extension cable? 2banon Jan 2015 #5

I just submitted my form at this link 2banon Jan 2015 #6

I don't know the answers, but that forum is a good place to ask eShirl Jan 2015 #8

Try turning off network pings. bananas Jan 2015 #13

WOW!! THANK YOU!!!!!! 2banon Jan 2015 #14

Roku secret access code not working jtomalley Mar 2018 #16

REset the ROKU to factory settings, if that doesnt do it get a new one Eliot Rosewater Mar 2018 #17