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Computer Help and Support

NYC_SKP

(68,644 posts)

2. Have you done a search on YouTube for help on this problem?

Reply to 2banon (Original post)

Fri Jan 2, 2015, 02:44 PM

Jan 2015

I've saved hundreds on fixing my gas fireplace, Prius, and Macbook Air thanks to helpful youtube videos.

I have a Roku, no problems. I don't see a reset button on it, I used mine wirelessly but see it has an ethernet port.

If I was you I would try using an ethernet cable between Roku and Router and see if the problem persists.

Not that you want to have to use a cable, but just to see if it's only a WiFi issue.

In the end you might just need to toss it. I have a Google Chromecast, they are pretty cheap and will do most of what a Roku can do, I think.

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I need help with Roku Issues [View all] 2banon Jan 2015 OP

tagging for answers. thanks for the question. Tuesday Afternoon Jan 2015 #1

Have you done a search on YouTube for help on this problem? NYC_SKP Jan 2015 #2

Thanks for the advise. I haven't checked out youtube on this subject.. 2banon Jan 2015 #4

if the extension cable doesn't do it, I might go with Google Chromecast. But I'm on a really tight 2banon Jan 2015 #7

I hope the cable works. If not, Chromecasts are now under $25. I paid $49 for mine. NYC_SKP Jan 2015 #9

Oh Wow! Can Do! How is your experience with chromecast compared to Roku? 2banon Jan 2015 #10

I prefer Chromecast to my old Roku because I want to see subtitles sometimes. NYC_SKP Jan 2015 #11

thanks so much for your feedback.. n/t 2banon Jan 2015 #12

BTW, I was able to watch a French Film and set up english subtitles on my Netflix stream /Roku 2banon Jan 2015 #15

some people on the Roku forum have found this helps eShirl Jan 2015 #3

I'm confused. Is there a distinction between an HDMI cable versus an HDMI extension cable? 2banon Jan 2015 #5

I just submitted my form at this link 2banon Jan 2015 #6

I don't know the answers, but that forum is a good place to ask eShirl Jan 2015 #8

Try turning off network pings. bananas Jan 2015 #13

WOW!! THANK YOU!!!!!! 2banon Jan 2015 #14

Roku secret access code not working jtomalley Mar 2018 #16

REset the ROKU to factory settings, if that doesnt do it get a new one Eliot Rosewater Mar 2018 #17