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Computer Help and Support

In reply to the discussion: Windows Update a [View all]

steve2470

(37,461 posts)
3. ok this is complicated, so tell me which part you need help with, copying and pasting this....
Sat Jul 30, 2016, 05:41 PM
Jul 2016

Resetting Windows Update Components will fix corrupt Windows Update Components.

Please follow the below steps to reset the Windows Updates Components:

1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.



net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver



3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.



ren C:WindowsSoftwareDistribution SoftwareDistribution.old

ren C:WindowsSystem32catroot2 Catroot2.old



4. Now, restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.



net start wuauserv

net start cryptSvc

net start bits

net start msiserver



5. Type Exit in the Command Prompt to close it and then restart the computer.

6.After restarting the computer, now retry to install Windows Updates.



Ref: https://support.microsoft.com/en-us/kb/971058

Windows Update a [View all] Holly_Hobby Jul 2016 OP
ok do this steve2470 Jul 2016 #1
Thanks... Holly_Hobby Jul 2016 #2
ok this is complicated, so tell me which part you need help with, copying and pasting this.... steve2470 Jul 2016 #3
Ok, I can do this, I'll post again if I get stuck Holly_Hobby Jul 2016 #4
Sigh... Holly_Hobby Jul 2016 #5
ok one last thing steve2470 Jul 2016 #6
Nope, didn't help, I'm going to do a restore back to June 5th Holly_Hobby Jul 2016 #7
No idea, I'd go to the support forums, good luck! nt steve2470 Jul 2016 #8
Thanks!, Steve. Wilms Jul 2016 #10
Consider throwing this in the mix. Wilms Jul 2016 #9
on my system.... steve2470 Jul 2016 #11
manually download and install KB3172605 reboot & check for updates... Earth Bound Misfit Jul 2016 #12
great work! nt steve2470 Jul 2016 #13
I saw where a lot of people were having trouble... Holly_Hobby Aug 2016 #14
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