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Computer Help and Support

MerryHolidays

(7,715 posts)

5. Best Buy has REALLY improved since then

Reply to progree (Reply #2)

Sat Aug 6, 2022, 03:27 PM

Aug 2022

We had a huge problem with a kitchen appliance about 3 years ago, and it took literally hours to get to speak to a customer service rep.

My understanding is that they had a change of management since then, and customer service has really improved. So has pricing. BB clearly monitors Amazon's pricing (and others) and often is the best deal.

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Laptop advice [View all] cbabe Aug 2022 OP

It used to be so easy MerryHolidays Aug 2022 #1

I hate Best Buy. I hate them so so much progree Aug 2022 #2

Best Buy has REALLY improved since then MerryHolidays Aug 2022 #5

Your understanding? I need to have more to go on than that. And I'm not interested in "the best progree Aug 2022 #7

Your choice, entirely. But four years ago is a long time. I had an experience after yours MerryHolidays Aug 2022 #8

I have had excellent service from Best Buy over the years, PoindexterOglethorpe Aug 2022 #18

Geek Squad -- this was back in 2000 or so, but I had HORRIFYINGLY AWFUL progree Aug 2022 #19

The Geek Squad of Best Buy is totally different. PoindexterOglethorpe Aug 2022 #20

Well, it was more than the same name -- it was the company, founded by Robert Stephens, that progree Aug 2022 #21

Back in the good ol' days, Computerized Investing put out an annual guide to buying a PC progree Aug 2022 #3

And, for reasons already, stated, I would strongly recommend Best Buy MerryHolidays Aug 2022 #9

Sorry, I need some real evidence, not linkless assertions of opinion as fact. But again, thank you. progree Aug 2022 #12

Oh, if you plan on running Windows, make sure it can run Windows 11 progree Aug 2022 #4

Excellent point. MerryHolidays Aug 2022 #11

That's exactly how I use my Chromebook and it was cheap, a "refurbished" model. hunter Aug 2022 #6

I love my Chromebooks! MerryHolidays Aug 2022 #10

Check out slickdeals ItsjustMe Aug 2022 #13

Thanks to everyone for chipping in. cbabe Aug 2022 #14

I only advise Macs. Tetrachloride Aug 2022 #15

You need to join a cult when you get a Mac ItsjustMe Aug 2022 #16

Spam deleted by MIR Team philipcorndive Aug 2022 #17