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Computer Help and Support

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RamblingRose

(1,097 posts)
Tue Sep 6, 2022, 07:40 PM Sep 2022

Help! Looking for someone that can help my 90 y/o mom with her computer. Will pay. [View all]

About 6 months ago I moved my 90 y/o mom into independent/assisted living. When I moved her in I setup her Mac Air, iPhone, iPad & wireless printer to work with their server. Everything was working fine till they switched her from their server to her own Spectrum account. I don't know what caused the change but she said she had been having a problem streaming Netflix.

I have always kept our devices identical so I could help over the phone but now we're both getting frustrated. Unfortunately, I live 500 miles away and even if I go there to help it will take me awhile to trouble shoot everything.

She is AMAZINGLY good with the computer, phone, etc., especially considering she is NINETY!! I'm hoping to find someone that can go to her apartment in Port Orange, FL, get everything setup smoothly and help her with any problems she's having now and down the road. I'd also like to get the two of us set up with an assistant remote program so I can help her from here. Any recommendations?




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