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Computer Help and Support

In reply to the discussion: Hi folks [View all]

CentralMass

(15,503 posts)
4. You can physically go to Bestbuy and they will help you pick the right cable modem/router.
Fri Jan 6, 2023, 09:13 AM
Jan 2023

If you are not comfortable with installing it yourself they offer GeekSquad support to do it for a fee..

The physical process once you have it is simple. Screw the coaxial cable that was connected to your old rented modem to your new one. You need to contact your provider and give them the mac address of your new modem. It is usually on the sticker on the bottom or side of the modem.
There is also a "wifi name," and "wifi password". You enter these on any devices that you wantr to connect to your wifi network. You can login to the router ( there are instructions) and change both of those or just use the defaults.

Once your provider has updated the mac address it should work the sane as the rented one..

If you are in about a 50 mile radius of Portland OR I'll stop by and install it for a cup of coffee.. if you have any tech savy family or neigbors they can probably do it as well.

Latest Discussions»Help & Search»Computer Help and Support»Hi folks»Reply #4