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Computer Help and Support

Viva_Daddy

(785 posts) Fri Nov 8, 2013, 03:16 PM Nov 2013

Please HELP. I upgraded to Windows 8.1 and now I can't even sign on to computer. [View all]

As I understand it, my signon password for my computer must now match my password for my email account associated with Microsoft. I used my laptop (which, thankfully still has Windows 7 on it) to change my email account password, but my desktop (With Windows 8.1) still doesn't recognize the password so I can't get on the computer, let alone the internet. I tried to get help from Microsoft, sending an email explaining the problem and what I did, but all I got back was gibberish. No help at all.

So I'm asking this group for help. Do I not understand the 8.1 change?

PLEASE HELP!

22 replies

= new reply since forum marked as read

Highlight:

Please HELP. I upgraded to Windows 8.1 and now I can't even sign on to computer. [View all] Viva_Daddy Nov 2013 OP

Haven't attempted an 8.1 update yet but this may help: trotsky Nov 2013 #1

Good stuff! PrestonLocke Nov 2013 #2

Windows 8.1 password recovery tool Kersed Nov 2013 #12

Welcome to DU gopiscrap Nov 2013 #14

That ought to be pinned. dixiegrrrrl Nov 2013 #3

Don't be alarmed, just more Windows 8 goodness ucrdem Nov 2013 #4

Best way is to wipe the drive and install 7. hobbit709 Nov 2013 #5

Ha. ucrdem Nov 2013 #6

Why would you want to run a DOS program? hobbit709 Nov 2013 #7

Good question. Well it's like this . . . ucrdem Nov 2013 #8

I think the last version that ran on 95 was WordPerfect Office 2000. hobbit709 Nov 2013 #9

I mainly used the 95 (now 98se) desktop to run WP51. ucrdem Nov 2013 #10

Better way is to install Linux. dixiegrrrrl Nov 2013 #11

Not quite accurate PrestonLocke Nov 2013 #13

Not necessarily jrandom421 Nov 2013 #15

sorry if I was not explicit PrestonLocke Nov 2013 #16

It was the struggle to write drivers and recompile the kernal jrandom421 Nov 2013 #18

Viva Daddy did you ever manage to load the update? ucrdem Nov 2013 #17

Just reset your Windows password with Windows password key Andy90 Jul 2014 #19

Reset Windows 8 password hareay Oct 2014 #20

Post removed Post removed Mar 2015 #21

check network connection ffansszi Oct 2016 #22