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Ms. Toad

(36,692 posts)
3. Unfortunately, I've already spoken with them multple times.
Tue Dec 14, 2021, 08:19 PM
Dec 2021

As well as the state SHP person.

After approximately 3.5 hours total on hold over 5 phone calls),

I spoke with:

Two brainless script readers.

Two people who got half the rule right (and the remaining critical half wrong)

One person who finally recited the critical half of the rule (which I later confirmed to be correct). She was able to find my application (filed 3 weeks ago). It had been rejected (althogh no one had bothered to notify me). The muttering I heard while she reviewed the rejection matched what she had told me prior to finding my application.

Unfortuntately, I will have to wait until sometime in January or February to know if she is correct as to the rest. (I can't file the application until 1/1- and it takes up to 60 days to process it. Once it is processed I'll find out whether she is correct as to the rest of the information she gave me.)

The last person I spoke wth at SS was worth her weight in gold. The state SHIP person earlier pointed me in the right direction. Althogh she was wrong as to a critical detail - I won't hold it against her because the rest of what she said was spot on,

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