MSG's surveillance system banned this fan over his T-shirt design / And he didn't even wear it to the venue [View all]

[WhiskeyGrinder]

https://www.theverge.com/news/637228/madison-square-garden-james-dolan-facial-recognition-fan-ban

A concert on Monday night at New York’s Radio City Music Hall was a special occasion for Frank Miller: his parents’ wedding anniversary. He didn’t end up seeing the show — and before he could even get past security, he was informed that he was in fact banned for life from the venue and all other properties owned by Madison Square Garden (MSG).

After scanning his ticket and promptly being pulled aside by security, Miller was told by staff that he was barred from the MSG properties for an incident at the Garden in 2021. But Miller says he hasn’t been to the venue in nearly a decade.

“They hand me a piece of paper letting me know that I’ve been added to a ban list,” Miller says. “There’s a trespass notice if I ever show up on any MSG property ever again,” which includes venues like Radio City, the Beacon Theatre, the Sphere, and the Chicago Theatre.

He was baffled at first. Then it dawned on him: this was probably about a T-shirt he designed years ago. MSG Entertainment won’t say what happened with Miller or how he was picked out of the crowd, but he suspects he was identified via controversial facial recognition systems that the company deploys at its venues.