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EarlG

(22,645 posts)

6. Hi there

Reply to captain queeg (Reply #5)

Tue Jul 7, 2020, 08:29 AM

Jul 2020

Sorry for the inconvenience. I saw your thread in here and checked out the problem -- I'm not why your membership wasn't automatically updated but your transaction had gone through, so I manually assigned your star, which then notified you.

Thank you!

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I renewed my star membership a couple days ago and my old one expired today [View all] captain queeg Jul 2020 OP

log off dweller Jul 2020 #1

If logging off and then back on doesn't help, send a message to Ask the Admins. CaliforniaPeggy Jul 2020 #2

I tried the logging out and back in but that didn't work. captain queeg Jul 2020 #3

Close the webpage then try clearing the DU cookies.. Princess Turandot Jul 2020 #4

Well that was weird. Just got an automated message thanking me for being a star member captain queeg Jul 2020 #5

Hi there EarlG Jul 2020 #6

Thanks! captain queeg Jul 2020 #7

Having the same problem. SammyWinstonJack Jul 2020 #8